James, thank you for this fantastic review!

'Went to this dealership to buy a used car, based on recommendations from friends who have bought cars here previously. I was very pleased with the customer service and honesty of the salesperson that greeted us, Jason Ho.

I ended up choosing a well-used 2005 Toyota Avalon that was in very good shape, then we proceeded to negotiations which were quick and straight forward. Mr. Ho went to his manager for approval and we closed the deal.

A couple of days following my purchase I found an oil leak that was covered in a 'Technical Service Bulletin' and I called and talked to the service department about it, thinking they might work with me a bit on the price, since this was an 'AS-IS' purchase. I am so happy now that I did buy from this dealer because they agreed to do the work at a very substantial discount, and they even offered a couple of 'extras' along with it, thanks to Mark Wyant (service and parts director).

They have done everything possible to show me their great level of courtesy and respect for the customer and they have a very happy customer in me. I will definitely continue to do business with them in the future!

Thank you Toyota of Redlands!'